COVID-19 Health and Safety Information

Information for Students

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Preparatory Timeline for Students

This matrix is designed to walk you through the essential steps to prepare to attend remote courses. This includes reviewing your access to technology, checking access to essential tools (email, Zoom, Blackboard, etc.), connecting with your instructors and reviewing new deadlines. The 'Course Activity' column are items that should be completed to best prepare. The 'How to Accomplish' column includes suggestions and links to tools you may use. The 'Suggested Date' is our recommendation for when to complete each item.

  Course Activity How to Accomplish Suggested Date
Pre-Term Start Establish your Technology Plan Complete the Remote Readiness Survey. Your instructors may ask you to complete this survey, but you can also use it as a guide to establish your own technology plan. The purpose of this is to help you identify what kind of access you'll need, and whether there are gaps that you should address with your instructors. Two weeks before term
Download Zoom Zoom is COCC’s web conferencing standard and will be used for most remote delivery. Zoom is a free tool that works on all major platforms. We recommend you pre-install the Zoom Cloud Meetings app on the computer or devices you plan to use for school. One week before term
Access Office 365 As a COCC student you have free access to the full suite of MS Office products, including cloud storage through OneDrive, and/or a free, licensed download the of MS Office Suite for Windows and Mac. Here are directions for using and installing Office 365 on your home devices. One week before term
Check your Bobcat Email and Blackboard Access

Checking your COCC email account and Blackboard courses regularly are hugely important for course success. Make sure you know where and how to log in.

One week before term
Identify your Instructor and their contact information

Communication is key! If you don't have access to your course syllabus yet and are not sure how to connect with your instructors, you can quickly find information using the Campus Directory and Class Schedule.

How to: How to find your instructor's contact information on the website

One week before term
Purchase textbooks and publisher material You can place orders for your textbooks online through bookstore.cocc.edu. While the bookstore is not currently physically open, you can pick up online orders at the designated pick-up window. They are also offering online buy-back for previous term books. One week before term
Contact COCC Support Services if needed

Now is the time to connect with COCC's support services. Don't be afraid to ask for what you need! These offices are all offering online and remote options for Fall. Visit their websites for more information on each.

One week before term
*First Time Students* Attend Bobcat Orientation Will Fall term be your first as a COCC student? Consider registering for Bobcat Orientation! Fall term Bobcat O. will be offered via Zoom September 18th. Visit their website for more details and to RSVP. Friday before term begins
First Week Check your Bobcat Email

Day One! Check to see if your instructors have sent you a message.

Day One
Log in to Blackboard and review your courses

It's time to get familiar with your online course space in Blackboard. Individual instructors set up their courses differently, so make sure you're visiting each of the courses you are enrolled in and having a look around.

Day One
Read your course syllabus Find it, read it, and save a copy! Your syllabus is your guide to how your instructor will conduct the course, and all of the expectations for assignments, etc. Don't skip this. Week One
Complete the Attendance activities COCC has a strict Attendance Policy that requires students to attend all courses during the first week of term. Because the first week is remote, instructors will be collecting attendance through a variety of asynchronous and synchronous methods. Check your email and Blackboard for details on their expectations, and make sure to complete these assignments ASAP. Week One
Connect with your instructor and ask questions After you've had a look at the syllabus and course spaces, do you have any burning questions or concerns? Now is the time to ask questions and advocate for what you need. Week One
Review term deadlines

Do you know when the critical deadlines are for the first weeks of Fall?

  • September 18th - Bobcat Orientation
  • September 18th - Last day to add to waitlists
  • September 21st - Classes begin
  • Administrative Withdrawal - check your syllabus!
  • October 2nd - Tuition Due Date, Add/Drop with 100% Refund
Weeks One and Two
Ongoing Complete your activities and assignments 'Attend' classes, submit your assignments, complete activities, and stay engaged by checking your email and Blackboard regularly. Weeks One - Ten
Attend virtual office hours if needed Instructors will be offering some format for virtual office hours. Check your syllabus for details on this, and attend a session if you need.  

 

Tools and Technology

Worried about internet access in your home?

Many business are offering amended services, payment relief, and other benefits to customers in response to the pandemic. These offers change as the situation evolves, but we have linked the customer response pages to several major internet providers in our area below.

CenturyLink will be eliminating data caps for residential and small business customers until August 1 and are creating new payment plans for qualifying customers with options to pay their outstanding bill over an extended period.

Bend Broadband COVID-19 response page

YellowKnife Wireless COVID-19 response page

Verizon Wireless keeps this page updated with information on payment relief and special offers. You can also find resources here if you are worried about paying your bill.

Sprint and T-Mobile have similar offers related to data caps and waiving fees for their customers.

COCC Computer Labs

Pioneer, RDM3, Madras and Prineville Labs plan to remain open throughout Summer Term. Library, RTEC, and BEC Computer Labs are closed for Summer Term. Please visit the Drop In Lab website for the latest lab hours.

Blackboard

Blackboard is the online platform your instructors will likely use to deliver some of the course material for this term. You can access Blackboard through the icon on the Student Login Page. Some key things you should feel comfortable doing in Blackboard are:

Zoom

Zoom is a free app that you can download on any Android device, iPhone/iPad, or computer. You do not need an account to join a meeting - just open the link from your instructor's email or from inside your Blackboard class.

Library Resources

The Barber Library stacks may be closed, but that doesn't mean you can't access the vast digital resources offered! You can access journals, newspapers, ebooks, audio books, videos and more through the library website. And our librarians are offering most of their same reference services through phone, email, and Zoom.

Orientation for Online Courses

The Online Orientation is a prerequisite for students who are taking fully online courses (that is, courses designed to normally be delivered online). With the move to remote instruction for social distancing, many instructors are encouraging students to take this orientation as an assignment or simply to prepare for remote delivery.

The Online Orientation is 100% free, and students can enroll at any time. It takes an average of a hour to complete.

Office 365

COCC requires that students submit their work using MS Office tools. You have online access to the full suite of MS Office products, including cloud storage through OneDrive, and/or a free, licensed download the of MS Office Suite for Windows and Mac.

COCC Support Services

Your classes aren't the only things at COCC that have gone remote! Here a links to major student support services you may wish to contact:

  • Writing Center - Contact the Writing Center Coordinator for more information: Jennifer Forbess or see the COCC Tutoring tab in Blackboard to visit the virtual writing center through Zoom.
  • Online Tutoring  - Free online tutoring is currently offered to COCC Students through the Western eTutoring Consortium. Check out their website for a list of subjects and the schedule. Tutoring will also be offered directly through COCC via Zoom links on Blackboard's COCC Tutoring tab.
  • Disability Services – If you need to request, modify, or cancel an accommodation visit the website for Services for Students with Disabilities.