COVID-19 Response and Reopening

Technology Skills and Requirements

Knowing how to use technology properly to access your course content and other essential information is critical to successful online learning.

Be sure you know how to use Blackboard Learning Management System, COCC email, Bobcat Web Account and other commonly used tools to prepare for online learning.

Tour a sample COCC Online Course

Students in online classes at COCC must be able to navigate through the course and complete required tasks on their own.

First, take a tour of a sample online course by watching our video on our YouTube page and learn some of the key elements of online courses.

Necessary Technical Skills for Successful Online Learning

As part of your online learning experience, you are expected to have a basic knowledge of computer and internet skills.

Here are some of the essential skills:

  • Log in COCC email, Bobcat Web Account and Blackboard
  • Communicate via COCC email system including sending attachments
  • Search for information on websites using an internet browser such as Firefox, Chrome or Safari
  • Use Microsoft Office applications such as Word, PowerPoint, Excel to create documents
  • Manage files and folders: save, name, copy, move, rename, delete, download and upload
  • Navigate Blackboard and use tools such as discussion boards, assignments and tests
  • Seek appropriate technical help using our Technology Resources 
  • Know that Library and Computer Lab resources are available to you

Important! COCC uses Microsoft Office applications as the standardized software. Your instructors will not be able to accept files saved in other formats (Google Docs,OpenOffice, Pages, etc.) Use Microsoft Office Suite available to you for FREE through the Office 365 account.

Converting Files

You can also convert other file formats to .docx (MS Word) format.

Follow the instructions below to convert your file to COCC appropriate format. The links will open in new windows.

Fill and Sign PDF's

You may be asked to fill out or add your signature to online forms, assignments, and other PDF documents. You can do this for free using Adobe's free products. Follow the instructions in the videos below to add text or your signature to PDF files:

Recommended Computer Environment

Computer Technical requirements may vary based on the programs and tools required in the class you are taking. Ensure access to your online courses by preparing your computer!


General computer/technology requirements for a typical online class at COCC are listed below. The instructor will provide further information if the course requires specific software or hardware. Click to view a web version. Click to view a PDF version.

 PC: Windows 8, 10 or higher Mac OS X 10.12 or higher Other Operating Systems may work but are not currently supported NOTE: Chromebook (Chrome operating system) is not a supported operating system for Blackboard. A high-speed internet connection (cable, DSL or similar) Up-to-date version of Firefox, or Chrome for both PC and Mac   NOTE: Safari, Internet Explorer or Microsoft Edge browsers may not optimize the Blackboard features and are not recommended for COCC online classes. Microsoft Office Suite (COCC students have an access to a full version of Microsoft Office Suite through their Office 365 account for free.) Up-to-date Java and Adobe Reader  Speakers to listen to the video audio Microphone and camera for audio/video recording and for Zoom meetings Mobile devices such as iPhones, iPads, Android, and tablets can be used to access Blackboard and participate in some areas of your course. However mobile access is intended to only be supplemental to using a desktop or laptop computer. You may not be able to fully participate or complete your course using just a mobile device.

Free Software Downloads


 need tech support? call 5413837716