Frequently Asked Questions

How do I download the COCC Mobile app?
To download and install the COCC Mobile app, search your app store for COCC Mobile or select a link below.

COCC Mobile on Apple App Store
COCC Mobile on Google Play

After downloading and opening the app login using your COCC email and password.

What username and password do I use to login to COCC Mobile?
Use your COCC provided email and password. This is the same password that you use to login to computers on campus. Include the in your email.

Why don’t I see all of my courses in the My Grades module?
The My Grades module only shows the grades you have earned for courses registered at COCC – it does not include transfer credit courses or high school prerequisite courses.

Why do terms with no courses show in the Grades module?
This is a known issue in the current version of the COCC Mobile app and can be ignored. Our vendor is aware of the issue and is working on a solution.

How do I find contact information for faculty or staff?
Use the Campus Directory menu item under Campus Information to find contact information for faculty or staff. 

Why can’t I see specific rooms on the Maps?
The Maps module only shows the locations of buildings, it does not show specific rooms.

What does COCC mobile do?

  • My Schedule: View your course schedule – available for both students and faculty.
  • My Grades: View final grades for your COCC courses
  • Events & Dates: View upcoming COCC events, including important academic dates.
  • Important Contacts: Access a directory of various campus departments.
  • Campus Map: View a campus map with pictures and information for each building on all campuses.
  • COCC Alerts: Access the COCC Alert app – a free mobile safety app for students, staff, and faculty.
  • Websites: Access various COCC websites, including the library, Bobcat, directory, Academic Calendar, schedule of classes, and more.

Why can't COCC mobile do ___?
We are constantly working to add featuresand improve the user experience of COCC Mobile. In order to do this, we need your feedback to build the best possible mobile experience.