Instructor Use of Computer Classroom Facilities

Alarms/Security

Facilities with alarms are armed whenever a computer drop-in lab or classroom is closed. If you are using an armed facility before or after normal hours, you will be responsible for arming and unarming the alarms. Facilities that are not equipped with alarms are to be locked with the doors closed when not in use.

Boyle Education Center

Dedicated Drop-in Lab Room 159

A lab attendant will prop open the door to the drop-in in the morning. Instructors or staff will need a Fob or Prox Card and an alarm code to open this room outside of normal lab hours.

Classroom 156

This room is dedicated for Community Learning classes and any other use must first be approved by that department. When classes are not in session the door remains locked and shut. If you teach in this room you will need a fob from Campus Services,which you can ask your department administrative assistant to request for you. You will also need the alarm code from the Computer Lab Supervisor The doors remain unlocked for about 60 seconds when swiped and it is ok for them to be propped open during class. If you have a one time event Campus Public Safety will open the door.

Pioneer Hall

Dedicated Drop-in Computer Lab Room 200

Lab attendants will open the doors to the drop-in computer lab Rm. 200 in the morning at 7:30 a.m. Instructors do not need a room key, Fob or Prox Card or an alarm code if they are only using the upstairs computer classrooms located inside of Room 200 during normal lab hours.

It is the responsibility of the instructors teaching in rooms 200A, B, C or D to monitor the drop-in area if their class goes past lab closing time. Students should not be using the Pioneer drop-in computer lab if a lab attendant is not on duty!

Computer Classrooms 200A, 200B, 200C, and 200D

These rooms require a key to open and are locked at all times,. Lab staff will prop the doors open before classes start so no keys will be needed. Faculty can either leave their door propped open during class or lock/close your door during your instruction time, requiring those coming late to class to knock and be let in. Lab Attendants will prop the doors open before classes start so no keys will be needed if using the lab/classrooms during normal hours.

Computer Classrooms113 and 232

  • 232 is the CIS dedicated networking lab/classroom.
  • Lab Attendants unarm in the morning and arm in the evening.
  • When classes are not in session, the doors remain locked and shut.
  • Required Fob or Prox Card from Campus Services which your department administrative assistant can request for you and an alarm code from the Computer Lab Supervisor.
  • The doors remain unlocked for about 60 seconds when swiped and it is ok for them to be propped open during class.

Library

If you are using either of the classrooms when the Library is closed, you will need to make arrangements with Campus Public Safety on how to enter the Library, and notify the library staff that you will be using the rooms during off hours. Arming or unarming the alarm, locking or unlocking the rooms, as well as letting students in and making sure they leave the building will be your responsibility.

Classrooms 117 & 118

When classes are not in session the entry doors remain armed, locked and shut. If you teach in one of these rooms, you will need a Fob or Prox Card from Campus Services and an alarm code from the Computer Lab Coordinator. The door of entry for classroom 117 is next to classroom 118. The doors remain unlocked for about 60 seconds when swiped and it is ok for them to be propped open during class. . When class is over the instructor is responsible for arming the room.

Mazama 205

When classes are not in session the entry door remains armed, locked and shut. If you teach here, you will need a Fob or Prox Card from Campus Services and an alarm code from the Computer Lab Coordinator. The doors remain unlocked for about 60 seconds when swiped and it is ok for them to be propped open during class. When class is over it is the instructor is responsible arming the room.

Ochoco Hall 142 and 202

When classes are not in session the entry doors remain armed, locked and shut. If you teach here, you will need a Fob or Prox Card from Campus Services and an alarm code from the Computer Lab Coordinator. The doors remain unlocked for about 60 seconds when swiped and it is ok for them to be propped open during class. When class is over it is the instructor is responsible to arm the room.

Redmond Campus

Dedicated Drop-in Computer Lounge Building 3, Room 324 (eight computers)

Building 3 staff will prop open the door to the drop-in lounge around 9:00 a.m. and lock when they leave for the night. There are no set hours.

Classroom Building 1, Room 114 & 128

When classes are not in session the 114 door remains locked and shut. If you teach in this room you will need a Fob or Prox Card from Campus Services, there is no alarm.

When classes are not in session the 128 door remains locked and shut. If you teach in this room you will need a Fob or Prox Card from Campus Services, and an alarm code from the computer lab coordinator.

Dedicated Drop-in Computer Lab RTEC Room 137

A lab attendant will prop open the door to the drop-in lab around 8:00 a.m. There is no need for a Fob or Prox Card or an alarm code if you are only using the computer lab during normal lab hours.

RTEC Classrooms 135 and 218

When classes are not in session the entry door remains armed, locked and shut. If you teach in these room, you will need a Fob or a Prox Card from Campus Services and an alarm code from the Computer Lab Coordinator. When class is over the instructor is responsible for arming the room.

Specialty Labs/Classrooms/Multimedia Rooms

These rooms are to be locked proceeding and following classes unless supervised by a lab attendant or instructor. Check with your department administrative assistant for a Fob or Prox Card and for an alarm code if needed.

Check Your Classroom

We strongly encourage you to check out the equipment. Be sure to test both the software you will be using in your class and all projection equipment. This is your responsibility.

Computer Classroom Teaching Courtesy and Responsibilities'

  • Do not shut down the instructor station when leaving but instead log off (unless you are the last class of the day.
  • Make sure the projector is off at the end of your class.
  • When class is over the instructor is responsible for having students either log off or shut down the computers.
  • When class is over it is the instructors responsibility to make sure the room is empty, the door is closed and armed (if you are not followed by another class and an alarm is available).
  • Leave the white boards clean.
  • When a class is scheduled immediately following yours or if you are the last class of the day please leave in a timely manner.
  • If you borrow chairs from another location return them after your class has ended.
  • If you are the last class of the day have your students shut down the computers.
  • If you are not using your assigned computer classroom during finals week please notify the Computer Lab Coordinator.

Computer Problems

For immediate help contact the lab attendant in the drop-in computer lab closest to your classroom. Lab Attendants are happy to assist you but can only provide limited technology troubleshooting. If it is before 5:00 p.m. please call the ITS Help Desk at 7770 ,

In order to continue providing you with quality labs, the best way to report a problem is to contact the ITS User Services Help Desk.

  1. At the COCC home page click the Employee Login button
    • Click the ITS Help Desk button
    • Fill out the form
  2. If you do not have a User Name or Password email your problem to the computer lab coordinator or ask the lab attendant on duty to email or call her.

Document Storage

  • Restricted Access: students should not save to the desktop or the hard drive of the computers.
    • When the computers are rebooted anything stored in the restricted area of [C:] will be lost.
  • Best Option: Saving to the College OneDrive Cloud Storage
  • Other Options: include space on the college network or using a USB flash drive.
    • The Student's "Documents" folder is located on the desktop of campus computers when logged in. Most applications default to the students documents folder but it is always a good idea to check the path a file is being saved to.
    • Having your students name their flash drive is a good idea.

Food and Drink

No food is allowed in the Computer Drop-In Labs and Classrooms under any circumstances. Drinks are ok if in containers have screw on lids and are in non-disposable containers and left at the designated location.

Logging On & Off

Logging On

  • User Name & Initial Passwords
  • Once logged on, students have access to native Outlook, their My Documents folders and all software.

First Week of Classes Temporary Login

  • ITS provides a temporary login the first week of every term.
    • USER NAME: newterm
    • PASSWORD: cocc123
  • Students who cannot login should see a lab attendant for help after class to ensure they can login during their next class.
  • Email will only work from OWA and the student will not be able to save to their Documents folder on the network.

Logging Off/Restarting

  • When ready to leave the computer, all users should log off the system or restart the computer
    • If they do not log off Windows, the security of your personal data and email will be completely vulnerable to the next user of the computer.

Monitors

Please do not adjust the screens and if you have your students turn off the monitors, please have them turn them back on at the end of the class.

Password Problems

Please show your students how to use all of the Password reset options or send to the BEC (4377) or Pioneer (2722) drop-in computer lab for help.

Email, Network & Wireless

To recover a student forgotten password students should sign up for the Email/PC Password Reset application on the Student Login page before changing their password.

Blackboard

Student resets forgotten password following directions on Bb login page. Please show or send to the BEC or Pioneer drop-in computer lab.

Bobcat Web Account

Student resets forgotten PIN following directions on the Bobcat login web page.

Printing in Classrooms

  • The technology fee that students pay when enrolling in computer classes covers the cost of maintaining the equipment, upgrades, and replacement. It does not cover printing.
  • Classrooms without paper trays in the printer include Pioneer 200A, B, C, D and BEC 156.
    • If your class requires that you print during class time, please stop by the lab attendant desk in the drop-In lab located in your building and ask for a paper tray.
    • We would be happy to put the tray in the printer for you if requested.
    • It is the instructor's responsibility to see that printing is not abused by their students.
    • Once the instructor has left the classroom, the paper tray will be immediately removed.
  • Classrooms with paper trays in the printer include Library 117, 118, Pioneer 113, Mazama 205, Ochoco 142, 202, Redmond 114, RTEC 218 and RTEC 135
    • It is the instructor's responsibility to see that printing is not abused by their students.
    • No students are to be in these rooms without supervision.
  • The Lab Attendant swill try to keep the classroom printers functional; however, there may be times when you need to ask for assistance or report printing problems. Call x 2722 for help or Help Desk at 7770.

Projector Emergency Fixes

When possible ask assistance from a Lab Attendant or call the Help Desk at 7770.

Room Scheduling

There will be times when the computer classrooms are closed for maintenance. This will usually occur during term breaks. No classes will be scheduled during that time.

How to make a request for credited class occasional use:

First Check to See if a Room is Available

  1. Open Web Viewer Calendar
  2. In the top-left corner click Locations
  3. In the bottom-left corner click Computer Labs
  4. You can now see all COCC computer classrooms available for scheduling and their open times.
  5. If necessary scroll to the appropriate date to double check that no one else has already reserved the time and date.

Next Submit a Room Request (If preferred department administrative assistants can usually do this for you.)

  1. Still using Web Viewer
  2. Next to Locations in the upper-left hand corner is Event Requests
  3. This requires a User Login and Password
  4. Campus Services has provided a link for setting up a training and acquiring a login.

Requests for using the facilities for other uses including Community Education classes and off campus classes need to go to Campus Services - 383-7237.

Security

Campus Public Safety is here to help and is happy to hear from you! Please contact them at publicsafety@cocc.edu or via phone (24/7) at 383-7272 to request a room unlock/lockup or for any other safety or security need.

Shutting Down Computers

It is the last class of the day's responsibility to see that the projector and all computers in their classroom are shut down.

Software Requests

Please submit requests for software changes in the classrooms/labs through the ITS Help Desk system found on the Employee Login web page. Please if needed, have instructions available for your students to follow in the lab. If you do not have a User Name or Password please email requests to your department chair.

Supplies

In the classrooms, we supply printer paper when available. White board supplies are the responsibility of the departments.