Instructor Use of Computer Classroom Facilities

Alarms/Security

Facilities with alarms are armed whenever a computer drop-in lab or classroom is closed. If you are using an armed facility before or after normal hours, you will be responsible for arming and disarming the alarms. Facilities that are not equipped with alarms are to be locked with the doors closed when not in use.

Check Your Classroom

We strongly encourage you to check out the equipment. Be sure to test both the software you will be using in your class and all projection equipment. This is your responsibility.

Computer Classroom Teaching Courtesy and Responsibilities'

• Do not shut down the instructor station when leaving but instead log off (unless you are the last class of the day).
• Please do not adjust the screens and if you have your students turn off the monitors, please have them turn them back on at the end of the class.
• Make sure the projector is off at the end of your class.
• When class is over the instructor is responsible for having students either log off or shut down the computers.
• When class is over it is the instructors responsibility to make sure the room is empty, the door is closed and armed (if you are not followed by another class and an alarm is available).
• Leave the white boards clean.
• When a class is scheduled immediately following yours or if you are the last class of the day please leave in a timely manner.
• If you borrow chairs from another location return them after your class has ended.
• If you are the last class of the day have your students shut down the computers.
• If you are not using your assigned computer classroom during finals week please notify the Computer Lab Coordinator.

Room Scheduling

There will be times when the computer classrooms are closed for maintenance. This will usually occur during term breaks. No classes will be scheduled during that time.

How to Schedule a Computer Classroom

1. Go to https://25live.collegenet.com/cocc/scheduling you will automatically be signed in from Single-Sign-On
   Click on Create an Event in the top right or dashboard button, which will load the Event Wizard.
2. Use the Event Wizard to enter the details for your event. You can cancel or save your event at any time.
3. Choose the Event Type from the drop-down list that best describes the event.
4. Enter the Organization by typing in a keyword for either your department, committee, etc., responsible for the event and selecting it from the search list.
5. A single event can have multiple locations and dates at the same time, but if an event has multiple times, you will need to create a new event for each new
6. When you reach the page for selecting locations, you can search for locations by building, specific room or keyword like “Conference”. Click on the location from the result list to select the room. After you click the location it will appear in the left column under Selected Locations. A location will have a green checkmark if it is available or a red exclamation point if there is a conflict. If you select the room with a conflict, you can hover over the location on the left column to see the time of the You can remove rooms by clicking the ‘X’ to right of the location name.
7. Once submitted, the appropriate approver for the space(s) you have requested will review your request. Approvers will have the ability to approve, deny, or edit your event. Your request is not approved until you receive a confirmation message from an approver or you see that the status of your event has been changed from Tentative to
8. Throughout 25Live you still see star icons ). You can click these icons at any time to mark locations, organizations, and events as
9. If you have questions about using 25Live, please email scheduler@cocc.edu.
10. For more detailed instructions click here.

Requests for using the facilities for other uses including Community Education classes and off campus classes need to go to Campus Services - 383-7237.

 

Computer Problems

For immediate help contact the lab attendant in the drop-in computer lab closest to your classroom. Lab Attendants are happy to assist you but can only provide limited technology troubleshooting. If it is before 5:00 p.m. please call the ITS Help Desk at 541-383-7400 X7400.

In order to continue providing you with quality labs, the best way to report a problem is to contact the ITS User Services Help Desk.

1. At the COCC home page click the Employee Login button
   • Click the ITS Help Desk button
   • Fill out the form
2. If you do not have a User Name or Password email your problem to the computer lab coordinator or ask the lab attendant on duty to email or call the coordinator.

Document Storage

• Restricted Access: students should not save to the desktop or the hard drive of the computers.
  • When the computers are rebooted anything stored in the restricted area of [C:] will be lost.
• Best Option: Saving to the College OneDrive Cloud Storage
• Other Options: include space on the college network or using a USB flash drive.
• The Student's "Documents" folder is located on the desktop of campus computers when logged in. Most applications default to the students documents folder but it is always a good idea to check the path a file is being saved to.
• Having your students name their flash drive is a good idea.

Food and Drink

Non messy food is allowed in the Computer Drop-In Labs and in Classrooms under the instructors discretion. Drinks are permitted only if they have a lid, open containers should be left at the designated location.

Logging On & Off

Logging On

• User Name & Initial Passwords
  • What is my username/password?
• Once logged on, students have access to native Outlook, their My Documents folders and all software.

First Week of Classes Temporary Login

• ITS provides a temporary login the first week of every term.
  • USER NAME: newterm
  • PASSWORD: newterm
• Students who cannot login should see a lab attendant for help after class to ensure they can login during their next class.
• Email will only work from OWA and the student will not be able to save to their Documents folder on the network.

Logging Off/Restarting

• When ready to leave the computer, all users should log off the system or restart the computer
  • If they do not log off Windows, the security of your personal data and email will be completely vulnerable to the next user of the computer.

Password Problems

Please show your students how to use all of the Password reset options or send to the BEC (4377) or Pioneer (2722) drop-in computer lab for help.

Email, Network & Wireless

To recover a student forgotten password students should sign up for the Email/PC Password Reset application on the Student Login page before changing their password.

Canvas

Students can reset forgotten passwords following the directions on Canvas login page. Please show or send to the BEC or Pioneer drop-in computer lab for assistance.

Bobcat Web Account

Student resets forgotten PIN following directions on the Bobcat login web page.

Printing in Classrooms

• The technology fee that students pay when enrolling in computer classes covers the cost of maintaining the equipment, upgrades, and replacement. It does not cover printing.
• Classrooms without paper trays in the printer include Pioneer 200A, B, C, D and BEC 156.
• If your class requires that you print during class time, please stop by the lab attendant desk in the drop-In lab located in your building and ask for a paper tray.
• We would be happy to put the tray in the printer for you if requested.
• It is the instructor's responsibility to see that printing is not abused by their students.
• Once the instructor has left the classroom, the paper tray will be immediately removed.
• Classrooms with paper trays in the printer include Library 117, 118, Mazama 205, Ochoco 142, 202, Redmond 114, RTEC 218 and RTEC 135
  • It is the instructor's responsibility to see that printing is not abused by their students.
  • No students are to be in these rooms without supervision.
• The Lab Attendant swill try to keep the classroom printers functional; however, there may be times when you need to ask for assistance or report printing problems. Call x7722 for help or Help Desk at x7400.

Projector Emergency Fixes

When possible ask assistance from a Lab Attendant or call the Help Desk at 7400.

 

Public Safety

Campus Safety is here to help and is happy to hear from you! Please contact them at publicsafety@cocc.edu or via phone (24/7) at 541-383-7272 to request a room unlock/lockup or for any other safety or security need.

 

Software Requests

Please submit requests for software changes in the classrooms/labs through the ITS Help Desk system found on the Employee Login web page. Please if needed, have instructions available for your students to follow in the lab. If you do not have a User Name or Password please email requests to your department chair.

Supplies

In the classrooms, we supply printer paper when available. White board supplies are the responsibility of the departments.