How to Apply for Computer Lab Jobs
Interested in having the best job on the COCC Campus? Check out the COCC Computer Labs!
- Be part of a team.
- Learn about COCC technology.
- Support your peers.
- Provide essential services to students and community members without access to reliable technology.
- Earn some $$$.
You can apply for any open Part-Time Hourly or Federal Work-Study positions at jobs.cocc.edu , but feel free to stop by and chat with Drew Fegette the Lab Coordinator in PIO 200E.
The Computer Lab jobs are Financial Aid work-study jobs. Please check with the Financial Aid Department to see if you qualify if you don't know.
About the Job
- Convenient on-campus shifts
- Free unlimited printing
- Develop great people skills
- A great way to learn about the ever-changing technology world
- Good resume material
- Possible pay raise contingent on contribution, participation, and skills
- Access to additional technology resources
- Face coverings, gloves, and sanitizers for your protection and others.
What We Want from Our Employees
- Help lab patrons solve computer and software problems. Exhibit positive attitude, enthusiasm, and desire for helping people (coworkers, lab users, supervisor, etc.). Show positive attitude toward all users, including individuals one might consider difficult.
- All Lab Attendants work together and equitably share workload helping lab patrons, answer the phone or walk-in questions. Staff typically occupies the front desk, unless they are busy helping patrons or working on other job tasks.
- Walk around the computer lab and be prepared to ask patrons if they appear to need help. Make your presence known by wearing your lab ID name tag.
- Set a good example and only have food or drinks in the appropriate containers. Ask patrons to place messy food or non-approved drinks on designated table in each lab.
- Check the condition of computers. All staff check the status of computers/printers/paper tray/supplies in labs & computer classrooms daily and in-between classes when possible. Check all monitors for login screen when patrons leave ensuring they logged out after their session. Be sure to straighten chairs and equipment, scan for lost personal items left behind, and pickup extraneous papers. In other words, make classrooms and labs look presentable and usable for the next group of patrons or students.
- Consistently work the same 2 to 15 hours per week -- shifts range from 7:30 AM to as late as 6:00 PM.
- Email your supervisor when time off is needed, 24- hour notice minimum, preferably more. Allow sufficient time for substitutes to plan. Call in when you expect to be late for shift.
- Attend monthly staff meetings to further enhance technology and customer service skills.
What Skills Our Employees Learn
- Have a basic understanding of all Student Online Technology Accounts (Canvas, Office 365, & Bobcat)
- Basics of common Microsoft Office Applications (Word, Excel, & PowerPoint)
- How to login to COCC wireless
- How to use the Scanners
- Maintaining Printers with paper refill and toner replacement
- Pay to Print system
- Basic troubleshooting for computers and classroom projectors