Canvas Learner Support

Academic Resources and Student Support Services:

Library Resources | Tutoring | Writing Center | Cap Services | Disability Services | Institutional Syllabus | External Support

Canvas Training Resources For COCC Students:

Library Resources

COCC's Barber Library has resources that you can access off-campus, right from the library's home page:
  • reference guides
  • information databases
  • online encyclopedias
  • the library catalog

The Barber Library offers online resources you can access from off-campus. Use the search box on the homepage to search the most popular databases, or consult a Research Guide to find articles, background information, websites, and more for a particular subject.

If you have questions, you can get help from the library.

Tutoring Services at COCC

The COCC Tutoring Center provides free tutoring services to all currently enrolled COCC students for the courses that they are currently taking at COCC. Tutoring is available on all four campuses and online. It also administers a variety of tests, including various test-taking services for students with disabilities, GREs, SATs, and many certification tests.

For more information, call (541) 383-7538 or email

Writing Center:

The COCC Writing Center provides free tutoring services to currently enrolled COCC students for courses that they are currently taking at COCC. Please visit the Writing Center Website for a schedule of center hours and additional information.

Technical Support:
student tech support flier phone number 5413837716

Academic Advising and CAP Services:

Unless you receive special permission from your advisor (every COCC student has one), you cannot register for the next term. Your advisor should contact you about advising appointments, but you need to proactive as well. If you do not hear from your advisor or for any reason cannot meet with him or her, you need to contact the CAP Services. CAP Services can answer most questions about

  • placement tests,
  • registration,
  • academic advising,
  • and graduation.

You can reach CAP Services by phone at (541) 383-7200 or by email at

Americans with Disability Act (ADA) Resources

Any student with a documented disability (physical, learning, psychological, vision, hearing, etc.) who needs to arrange reasonable accommodations must inform the college as soon as possible.

If you require assistance related to a disability, contact the Disability Services Office at (541) 383-7583 or by email at For more information, including a Guide for Students with Disabilities, see COCC's Web page for Services for Students with Disabilities

Institutional Syllabus

COCC Institutional Syllabus - Follow the link to read information and policies that will apply to ALL your COCC classes. This includes an ADA statement, Class Recording policy, Enrollment and Drop Deadlines, and more.

Canvas Accessibility Statement: Follow the link to find out more about Canvas commitment to accessibility and about other resources detailing Canvas' compliance to ADA standards

External Support Links

Some tools your instructors may use are only accessible from within Canvas. Please note that these external tools are generally NOT supported by eLearning - support resources for these products can be found on their own webpages. If you are having technical issues or account problems with publisher content used in your classes, you can find a link to the specific support resources for those tools below.

Installed Products and Services Support Links
  • Cengage Learning
  • Chem101
  • Cirrus Allied Health
  • Gradescope
  • Harmonize
  • JB Learning
  • MacMillan Learning
  • McGrawHill Connect
  • myBusinessCourse
  • Panorama
  • Pearson MyLab &Mastering
  • Pearson Revel
  • ReadSpeaker
  • RedShelf Digital Learning Tools
  • Softchalk Cloud
  • TestOut EduApp
  • TurnItIn
  • W.W. Norton
  • Zoom