Having trouble accessing your digital course materials?
If you’re having trouble with publisher content, contact the publisher’s support team for help. On this page, you’ll find a list of publisher support contacts, including websites, phone numbers, and live chat. For quicker help, have your course details and any error messages ready when you reach out.
It’s important to have access to your required course materials from the start of the term to ensure a successful learning experience. Knowing what to buy, what’s included in your fee, and how to access everything will make the process easier. Check out the frequently asked questions (FAQs) page to get started.
Publisher Name |
Product Name |
Support Contact |
| Aktiv Learning | Aktiv Chemistry |
Phone: 646-798-5323 Website: Customer Support – Aktiv Learning |
| Cengage |
MindTap SAM WebAssign |
Phone: 800-354-9706 Website: Higher Education Student Help |
| CompTIA | TestOut |
Phone: 800-877-4889 Website: TestOut Support |
| ExamSoft | Exanplify |
Phone: 866-429-8889 Website: ExamSoft Help Center |
| G-W Publishing |
Website: G-W Support Center |
|
| John Wiley | WileyPLUS |
Text Message: 833-601-3084 Webpage: Support - WileyPLUS |
| Jones & Bartlett Learning | CDX Learning Systems |
Phone: 866-244-4239 Website: CDX Learning Customer Support |
| Labyrinth Learning | eLab |
Phone: 800-522-9746 |
| Lumen Learning | Lumen One |
Webpage: Lumen Learning Knowledge Base | Create Support Ticket |
| MacMillan High Learning | Achieve |
Support Chat: Chat with us |
| McGraw Hill |
Phone: 800-331-5094 |
|
| Mitchell Repair Information Company | ProDemand |
Phone: 888-724-6742 |
| Oxford University Press | Oxford Learning Link |
Phone: 800-451-7556 |
| Paradigm Education Solutions |
Cirrus |
Support Chat: Technical Support | Paradigm Education |
| Pearson |
MyLab Mastering Revel Learning Catalytics |
Phone: 833-585-1828 |
| Penguin Random House |
Webpage: FAQs | Penguin Random House |
|
| Pico Technology | PicoScope |
Phone: 800-591-2796 Webpage: Technical Support - Pico Technology |
| RedShelf |
Email: Help@Redshelf.com Webpage: RedShelf Solve |
|
| Sage Publications |
Webpage: Technical support | Sage Publishing |
|
|
SDC Publications |
Phone: 913-262-2664 Webpage: SDC Publications: Contact Us |
|
| SolidProfessor | AutoCAD |
Webpage: SolidProfessor - Support Center |
| Turnitin | Gradescope |
Email: Help@gradescope.com Webpage: Gradescope Guides |
| Vista Higher Learning |
Webpage: Tech Support - Vista Higher Learning |
|
| VitalSource |
Webpage: VitalSource Support |
|
| W.W. Norton |
InQuizitive ZAPS |