COVID-19 Health and Safety Information

Classes and Learning Options

Classes and Learning Options

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Couse Delivery Methods


For the 2020 Fall term, COCC plans to offer some in-person instruction at all campuses, along with online, remote, and hybrid options for students. The Credit Class Schedule will help you navigate the delivery method for Fall term.

Delivery Methods (listed under "Campus" in schedule search results) include: 

FACE-TO-FACE: This course will be offered entirely in an in-person, face-to-face format. Students will attend class at specified times and at a specified location. 

REMOTE: This class will have all course material delivered remotely. Students will be required to attend class sessions virtually at a specified time. 

HYBRID: This class will have some of the course material delivered remotely. Students will also attend class at specified times and at a specified location.

ONLINE: This class will have all course material delivered remotely with no requirements for a student to attend class at a specified time. 

Frequently Asked Questions

Can't find an answer to your question from the FAQs below? Please contact:

How will Fall term classes be different?

Fall term classes will be taught in a variety of formats, including online, hybrid, remote, and in person (to see the differences between each type of class, go to the COCC Class Schedule and select "Fall 2020" in the term drop-down menu). In-person lectures will be held in classrooms in which sufficient physical distancing between students and instructors can be maintained. Additionally, classes are scheduled with 30 minutes between each class, where possible. This will allow the College to clean rooms between classes. 

Some classes and programs require significant interaction between instructors and students (for example: science labs, medical assisting, aviation). Each department is creating health and safety measures specific to their program. This information will be shared with registered students prior to the start of classes.

Is Wickiup Residence Hall going to be open for Fall term?

Yes, please visit the Wickiup Hall reopening webpage for more information.

What should I do if I'm feeling sick?

Please review COCC's COVID-19 Health Information.

How will I take my classes if I'm forced to isolate due to possible exposure?

Please reach out to your instructor to inform them if you are unable to attend class because a local public health authority has alerted you to your possible COVID-19 exposure.

If a student or instructor in an in-person class were to test positive for COVID-19, the entire class would move to remote delivery for two weeks (14 calendar days).

If, however, the student was exposed outside of class, then the in-person class would continue to be delivered in person and the instructor would work with the exposed student. This could include recording of class, providing class notes, etc. Anyone testing positive for COVID-19 should remain at their place of residence for at least 10 days after illness onset and 72 hours after fever is gone—without use of fever-reducing medicine—and other symptoms are improving. Any faculty, staff, or student known to have been exposed to COVID-19 within the preceding 14 days should stay in their place of residence, contact their primary care provider, and follow instructions from the local health department.

Will I be given extensions on my coursework if I miss class while sick/recovering from the virus?

Your instructor will work with you to accommodate work missed while you are affected by the virus.  This will generally mean an extension, but may include other options. Please communicate with your instructor(s) right away if you must miss class due to a COVID-19 diagnosis or exposure so that they are aware, and so that new due dates can be agreed upon by the instructor/student depending on the severity and duration of the illness. If after all other options have been exhausted, the student may receive an "Incomplete," and work will be completed later as agreed upon by the instructor and student. Documentation may be required.

What happens if my instructor gets sick and cannot continue to teach my class?

Your instructors and Department Chair will develop contingency plans to ensure the continuity of course delivery. The new plan will be conveyed to you via email and/or Blackboard.

What do I do if an instructor is not following the COCC COVID-19 Health and Safety Reopening Guidelines?

All the guidelines are based on current data to reduce transmission and promote community health and safety. Faculty are expected to adhere to guidelines personally and facilitate student adherence to protocols. If a student feels comfortable, they should communicate directly with their instructor. Alternatively, the student can reach out to the appropriate Department Chair regarding any potential issues in compliance with approved guidelines. If you are not comfortable communicating with the Department Chair, contact another faculty member or the appropriate Instructional Dean.

Is there a course attendance requirement? How does this work with remote classes?

Under federal financial aid regulations, COCC is required to have an attendance policy. To maintain enrollment in your in-person or remote class, you must attend all of your first week's class and lab meetings. Taking an online or hybrid class? Follow the attendance requirement outlined in your syllabus.

Will online course fees apply to my classes?

COCC's online course fee ($10/credit) applies to any course designated as "online" in the Credit Class Schedule for Fall term.

How do I pay my bill? 

In-person bill pay is not currently available on campus. Students who are unable to pay online or over the phone can mail a check or money order. Payment options and mailing address are available on the Tuition, Fees, and Payments website

Are the computer labs open?

Yes. Please see Computer Labs or more information.

Campus study spaces: Where can I study on campus?

There are many incredible places to study on campus, and the College is taking a variety of steps to ensure your safety, including moving or removing furniture, maintaining physical distancing, enhanced cleaning, and requiring face coverings. Common spaces will be available and the COCC Barber Library will be open. Don't forget we live in a beautiful location—take advantage of the beautiful Central Oregon weather and study outside! But please remember that face coverings are also required outside where 6 feet of physical distancing is difficult to maintain. 

Remote and online learning is new to me: Where can I get help?

COCC recognizes that offering classes remotely or online may be new for many of you. Please visit eLearning for information and training materials on the resources and tools needed to successfully learn through a variety of remote learning options. 

I do not have a computer at home. Does COCC have resources available?

Yes, COCC has drop-in computer labs open on all four COCC Campuses: Bend - Pioneer Hall, Redmond - Building 3, Room 324, Madras 120, and Prineville 114. Please read the Computer Labs reopening information page for more details.

Students may also be eligible for an emergency loan, which can be used toward the purchase of a computer.

I don't have enough money to pay for childcare, internet service, and other needs. How can I get help?

COCC has several resources to help students with financial challenges. If you have not yet done so, apply for Financial Aid. You can also access a variety of other resources by visiting the Student Life resources page

How do I meet with my advisor?

New Students: Students can schedule a remote advising appointment (phone or Zoom) after completing Bobcat Welcome and placement. Call CAP Services at 541.383.7200 to schedule your appointment. 

Returning Students: Contact a faculty advisor to schedule an appointment. If they are not available during Summer term, call CAP Services at 541.383.7200 to schedule an appointment with a CAP Services advisor. 

How will personal counseling be different?

While we are not all in the same physical location, we are still a community, and COCC is here to help. Personal counselors are available for appointments remotely via Zoom or phone. All counseling appointments are scheduled as soon as possible given each student's availability, concerns, and resources. Please see CAP Services – Personal Counseling for details or call 541.383.7200 to schedule an appointment. 

For 2020 Fall term, how do I order books and supplies?

Please visit the Bookstore's reopening webpage to learn about the Bookstore's available services.

Couse Delivery Methods

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