COVID-19 Health and Safety Information

Student Technical Support

Call us at: 541-383-7716
or
E-Mail us at feedback365@cocc.edu

 

 Blackboard Bobcat

Outlook Network

Account Services

Lab Attendant staff can assist with your COCC technology account-related services which include Bobcat Web, Email, Network and Bb accounts. They provide help such as troubleshooting login issues and password resets.

 
 Technical Consulting

Technical Consulting

Lab Attendant staff provide assistance with walk-up and wireless connectivity, email software configuration, browser, and authentication issues. Unresolved issues are the responsibility of the owner.

Cell Phone Web App 

Laptop & Mobile Device Services

Lab Attendants troubleshoot walk-up and wireless network connections, software, and virus/spy-ware. Owner will fill out a Service Agreement form stating that the COCC Computer Labs are not liable for the devices.

 


 Office 365 Cloud

 

Software Services

Help with free COCC technology downloads such as Office 365 and Microsoft Office.

 

 Office 365 Programs

Application Support

Lab Attendants provide support with COCC computer applications. This does not include individual owned computers. Lab attendants provide help with print problems including reprints when appropriate.


Disclaimer: Due to liability issues, the COCC lab attendants are not allowed to touch or manipulate any device. Our staff can assist you through directional instructions only. If there is a problem with the device, or device software unrelated to our academic environment, we may recommend contacting the device/software vendor and/or manufacturer for technical support.