Contacting the VA Regional Office

VIA email

The best way to contact the VA is by using their Questions & Answers link on the left hand side on their 'Contact Us' site. You may send them a secure email that will usually be answered within 48 hours or less.

You may also search for answers to frequently asked questions and register to be notified of any updates to the information. This contact method is available 24 hours a day, 7 days a week and can also be utilized worldwide.

VIA phone

If you prefer, you may also contact them by telephone at 1-888-GIBILL-1 (1-888-442-4551). Be advised this line only accepts calls from 7:00 - 5:00 central time and you may experience long hold times.

If you are overseas you can contact them via telephone during business hours, Monday - Friday 8:00 AM to 4:00 PM EDT. Students calling from outside the United States may call the Buffalo Regional Office at 716-857-3196 or 716-857-3197. Once connected, the caller can immediately enter option 1 to be placed in a special priority queue. This is not a toll-free number but the caller will be routed to the next available Customer Service Representative for priority service.

This is for overseas customers only, all others should call the toll-free number or contact us via the Questions & Answers section of this website.

Please have the following information ready when you call:

Your VA file number or Social Security number
Name of veteran if other than yourself
 

It is important that you make a note of the name of the person you speak with at the VA Regional Office for future reference or follow-up.

Telephone Numbers For Other VA Benefits:

Life Insurance: 1-800-669-8477
Health Care: 1-877-222-8387
All Other VA Benefits: 1-800-827-1000
TDD: 1-800-829-4833