COVID-19 Health and Safety Information

Information for Students

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Preparatory Timeline for Students

This matrix is designed to walk you through the essential steps to prepare to attend remote courses. This includes reviewing your access to technology, checking access to essential tools (email, Zoom, Blackboard, etc.), connecting with your instructors and reviewing new deadlines. The 'Course Activity' column are items that should be completed to best prepare. The 'How to Accomplish' column includes suggestions and links to tools you may use. The 'Suggested Date' is our recommendation for when to complete each item. Printable Version with Checklist

  Course Activity How to Accomplish Suggested Date
Pre-Term Start Establish your Technology Plan Complete the Remote Readiness Survey. Your instructors may ask you to complete this survey, but you can also use it as a guide to establish your own technology plan. The purpose of this is to help you identify what kind of access you'll need, and whether there are gaps that you should address with your instructors. March 23rd-30th
Download Zoom Zoom is COCC’s web conferencing standard and will be used for most remote delivery. Zoom is a free tool that works on all major platforms. We recommend you pre-install the Zoom Cloud Meetings app on the computer or devices you plan to use for school. Links to install:  App Store | Google Play | Windows | Mac March 30th-April 5th
Access Office 365 As a COCC student you have free access to the full suite of MS Office products, including cloud storage through OneDrive, and/or a free, licensed download the of MS Office Suite for Windows and Mac. Here are directions for using and installing Office 365 on your home devices. March 30th-April 5th
Check your Bobcat Email and Blackboard Access

Checking your COCC email account and Blackboard courses regularly are hugely important for course success. Make sure you know where and how to log in.

March 30th-April 5th
Identify your Instructor and their contact information

Communication is key! If you don't have access to your course syllabus yet and are not sure how to connect with your instructors, you can quickly find information using the Campus Directory and Class Schedule.

How to: How to find your instructor's contact information on the website

April 1st-5th
Purchase textbooks and publisher material You can place orders for your textbooks online through While the bookstore is not currently open, they are offering free shipping on orders placed before April 5th. You can also pick up online orders at the designated pick-up window. April 1st-5th
Contact COCC Support Services if needed

Now is the time to connect with COCC's support services. Don't be afraid to ask for what you need! These offices are all offering online and remote options for Spring. Visit their websites for more information on each.

April 1st-5th
*First Time Students* Attend Bobcat Orientation  Will Summer term be your first as a COCC student? Consider registering for Bobcat Orientation! This term Bobcat O. will be offered via Zoom on April 3rd. Visit their website for more details. April 3rd
First Week Check your Bobcat Email

Day One! Check to see if your instructors have sent you a message.

April 6th
Log in to Blackboard and review your courses

It's time to get familiar with your online course space in Blackboard. Individual instructors set up their courses differently, so make sure you're visiting each of the courses you are enrolled in and having a look around.

April 6th
Read your course syllabus Find it, read it, and save a copy! Your syllabus is your guide to how your instructor will conduct the course, and all of the expectations for assignments, etc. Don't skip this. April 6th-10th
Complete the Attendance activities COCC has a strict Attendance Policy that requires students to attend all courses during the first week of term. Because the first week is remote, instructors will be collecting attendance through a variety of asynchronous and synchronous methods. Check your email and Blackboard for details on their expectations, and make sure to complete these assignments ASAP. April 6th-10th
Connect with your instructor and ask questions After you've had a look at the syllabus and course spaces, do you have any burning questions or concerns? Now is the time to ask questions and advocate for what you need. April 6th-10th
Review term deadlines

Some spring term deadlines have changed! Here are few of the critical updates:

  • Bobcat Orientation - April 3rd
  • Residence Hall Move-in - April 5th
  • Classes Begin - April 6th
  • Administrative Withdrawal - April 9th for MTWTH classes; April 10th for Fridays
  • Tuition Due Date, Add/Drop with 100% Refund, FinAid census date - April 10th
April 6th-10th
Ongoing Complete your activities and assignments 'Attend' classes, submit your assignments, complete activities, and stay engaged by checking your email and Blackboard regularly. April 6th ->
Attend virtual office hours if needed Instructors will be offering some format for virtual office hours. Check your syllabus for details on this, and attend a session if you need.  


Tools and Technology

Worried about internet access in your home?

BendBroadband is currently offering 60 free days of home internet for students and educators impacted by COVID-19 school closures.

CenturyLink is waiving late fees and halting terminations of service for residential and small business customers for the next 60 days, as well as suspending data caps.

Verizon Wireless is currently waiving upgrade and activation fees, and offering 15GB free data. You can also find resources here if you are worried about paying your bill.

Sprint and T-Mobile have similar offers related to data caps and waiving fees for their customers.

COCC Computer Labs

Pioneer and RTEC will continue normal hours Spring Term, beginning April 6th. Madras and Prineville Labs will continue being available during campus hours.


Blackboard is the online platform your instructors will likely use to deliver some of the course material for this term. You can access Blackboard through the icon on the Student Login Page. Some key things you should feel comfortable doing in Blackboard are:


Zoom is a free app that you can download on any Android, iPhone/iPad, Linux, or computer. You do not need an account to join a meeting - just open the link from your instructor's email or from inside your Blackboard class.

Library Resources

The Barber Library stacks may be closed, but that doesn't mean you can't access the vast digital resources offered! You can access journals, newspapers, ebooks, audio books, videos and more through the library website. And our librarians are offering most of their same reference services through phone, email, and Zoom.

Orientation for Online Courses

The Online Orientation is a prerequisite for students who are taking fully online courses (that is, courses designed to normally be delivered online). With the move to remote instruction for social distancing, many instructors are encouraging students to take this orientation as an assignment or simply to prepare for Spring remote delivery.

The Online Orientation is 100% free, and students can enroll at any time. It takes an average of a hour to complete.

Office 365

COCC requires that students submit their work using MS Office tools. You have online access to the full suite of MS Office products, including cloud storage through OneDrive, and/or a free, licensed download the of MS Office Suite for Windows and Mac.

COCC Support Services

Your classes aren't the only things at COCC that have gone remote! Here a links to major student support services you may wish to contact:

  • Writing Center - Contact the Writing Center Coordinator for more information: Jennifer Forbess. For Spring term, the writing center is set up to meet with students via their Zoom room, which is available at
  • Online Tutoring  - Free online tutoring is currently offered to COCC Students through the Western eTutoring Consortium. Check out their website for a list of subjects and the schedule.
  • Disability Services – If you need to request, modify, or cancel an accommodation visit the website for Services for Students with Disabilities.