COVID-19 Response and Reopening

Information for Students

Jump To: Student Prep Timeline | Tools and Technology | Online Orientation

Preparatory Timeline for Students

This matrix is designed to walk you through the essential steps for preparation to attend remote courses. This includes reviewing your access to technology, checking access to essential tools (email, Zoom, Blackboard, etc.), connecting with your instructors and reviewing new deadlines. The 'Course Activity' column are items that should be completed to best prepare. The 'How to Accomplish' column includes suggestions and links to tools you may use. The 'Suggested Date' is our recommendation for when to complete each item. Printable Version with Checklist

  Course Activity How to Accomplish Suggested Date
Pre-Term Start Establish your Technology Plan Complete the Remote Readiness Survey. Your instructors may ask you to complete this survey, but you can also use it as a guide to establish your own technology plan. The purpose of this is to help you identify what kind of access you'll need, and whether there are gaps that you should address with your instructors. December 14th-28th
Download Zoom Zoom is COCC’s web conferencing standard and will be used for most remote delivery. Zoom is a free tool that works on all major platforms. We recommend you pre-install the Zoom Cloud Meetings app on the computer or devices you plan to use for school. Links to install:  App Store | Google Play | Windows | Mac December 14th - January 3rd
Access Office 365 As a COCC student you have free access to the full suite of MS Office products, including cloud storage through OneDrive, and/or a free, licensed download MS Office Suite for Windows and Mac. Here are directions for using and installing Office 365 on your home devices. December 14th - January 3rd
Check your Bobcat Email and Blackboard Access

Checking your COCC email account and Blackboard courses regularly are hugely important for course success. Make sure you know where and how to log in.

December 14th- January 3rd
Identify your Instructor and their contact information

Communication is key! If you don't have access to your course syllabus yet and are not sure how to connect with your instructors, you can quickly find information using the Campus Directory and Class Schedule.

How to: How to find your instructor's contact information on the website

December 28th - January 3rd
Purchase textbooks and publisher material

You can place orders for your textbooks online through While the bookstore is not currently open, they are offering free shipping on orders placed before January 4th. You can also pick up online orders at the designated pick-up window.

The COCC Bookstore will be closed from December 21st through December 25th for the Holidays. There will be no online order processing, curbside pickup or phone or email service available during this time.

December 14th - January 3rd
Contact COCC Support Services if needed

Now is the time to connect with COCC's support services. Don't be afraid to ask for what you need! These offices are all offering online and remote options for Winter. Visit their websites for more information on each.

December 14th - January 3rd
*First Time Students* Attend Bobcat Orientation  Will Winter term be your first as a COCC student? Consider registering for Bobcat Orientation! This term Bobcat O. will be offered via Zoom on December 29th and December 30th. Visit their website for more details. December 29th/30th
First Week Check your Bobcat Email

Day One! Check to see if your instructors have sent you a message.

January 4th
Log in to Blackboard and review your courses

It's time to get familiar with your online course space in Blackboard. Individual instructors set up their courses differently, so make sure you're visiting each of the courses you are enrolled in and having a look around.

December 28th - January 4th
Read your course syllabus Find it, read it, and save a copy! Your syllabus is your guide to how your instructor will conduct the course, and all of the expectations for assignments, etc. Don't skip this. January 4th - 8th
Complete the Attendance activities COCC has a strict Attendance Policy that requires students to attend all courses during the first week of term. Because the first week is remote, instructors will be collecting attendance through a variety of asynchronous and synchronous methods. Check your email and Blackboard for details on their expectations, and make sure to complete these assignments ASAP. January 4th - 8th
Connect with your instructor and ask questions After you've had a look at the syllabus and course spaces, do you have any burning questions or concerns? Now is the time to ask questions and advocate for what you need. January 4th - 8th
Review term deadlines

Check the Academic Calendar - Important Dates by Term and mark your calendar.

  • Classes Begin
  • Administrative Withdrawal Deadline
  • Tuition Due Date
  • Add/Drop with 100% Refund, FinAid census date
Ongoing Complete your activities and assignments 'Attend' classes, submit your assignments, complete activities, and stay engaged by checking your email and Blackboard regularly. January 4th ->
Attend virtual office hours if needed Instructors will be offering some format for virtual office hours. Check your syllabus for details on this, and attend a session if you need.  


Tools and Technology

Worried about internet access in your home?

BendBroadband is currently offering 60 free days of home internet for students and educators impacted by COVID-19 school closures.

Verizon Wireless is offering resources here if you are worried about paying your bill.

Sprint and T-Mobile have created COVID-19 response webpages to keep customers updated on payment plan possibilities.

COCC Computer Labs

Please click here to view computer lab hours


Blackboard is the online platform your instructors will likely use to deliver some of the course material for this term. You can access Blackboard through the icon on the Student Login Page. Some key things you should feel comfortable doing in Blackboard are:


Zoom is a free app that you can download on any Android, iPhone/iPad, Linux, or computer. You do not need an account to join a meeting - just open the link from your instructor's email or from inside your Blackboard class.

Library Resources

The Barber Library may be closed, but that doesn't mean you can't access the vast digital resources offered! You can access journals, newspapers, ebooks, audio books, videos and more through the library website. And our librarians are offering most of their same reference services through phone, email, and Zoom.

Orientation for Online Courses

The Online Orientation is a prerequisite for students who are taking fully online courses (that is, courses designed to normally be delivered online). With the move to remote instruction for social distancing, many instructors are encouraging students to take this orientation as an assignment or simply to prepare for Spring remote delivery.

The Online Orientation is 100% free, and students can enroll at any time. It takes an average of 1 hour to complete.

Office 365

COCC requires that students submit their work using MS Office tools. You have online access to the full suite of MS Office products, including cloud storage through OneDrive, and/or a free, licensed download the of MS Office Suite for Windows and Mac.

COCC Support Services

Your classes aren't the only things at COCC that have gone remote! Here a links to major student support services you may wish to contact:

  • Writing Center - Contact the Writing Center Coordinator for more information: Jennifer Forbess. For Spring term, the writing center is set up to meet with students via their Zoom room, which is available at
  • Online Tutoring  - Free online tutoring is currently offered to COCC Students through the Western eTutoring Consortium. Check out their website for a list of subjects and the schedule.
  • Disability Services – If you need to request, modify, or cancel an accommodation visit the website for Services for Students with Disabilities.