Public Sector - Professional Development

To register, call 541.330.4388 or view our registration instructions.

Increasing Communication & Collaboration through DiSC
This powerful and interactive session challenges participants to increase awareness of how their communication approach helps or hinders their effectiveness with others. Explore how to adapt your communication and approach with both internal and external clients based on the situation and/or person. This session utilizes DiSC profiles as a guide and tool for understanding communication styles and adapting strategies for increasing communication and collaboration skills. You will receive a link to complete your DiSC assessment prior to the session.

Date:                  April 5, Thursday
Time:                 12:30-5:00pm
Instructor:           Wendy Boyer
Location:            Bend Parks & Recreation District Office,
Riverbend Community Room
                           799 SW Columbia, Bend OR 97702

Presentation Skills for Professionals
Whether you present to community groups, co-workers, vendors, customers, advisory or board members, your presentation skills matter. Public speaking is the most efficient and effective way to make changes and move your goals forward. Imagine feeling confident, focused, and excited before each presentation you give. This three-week interactive and fun course will guide you in crafting and delivering compelling and relevant presentations, and teach you how to define measurable outcomes to achieve your goals.

Date:                   May 10, 17, 24 Thursdays (attend 3 sessions)
Time:                   8:30-11:30am
Instructor:           Joanne Mathews
Location:             COCC Boyle Education Center, Room 154
                            2600 NW College Way, Bend OR 97703

ADA Title II:  Welcoming Customers with Disabilities
Review the basic principles and core concepts of Title II of the Americans with Disabilities Act (ADA), addressing key ADA-related requirements applicable to local government.  Gain tools and best practices for effectively working and interacting with people who have disabilities to help you welcome and serve all customers.

Date:                    May 16, Wednesday
Time:                    8:30-11:30am
Instructor:             Karin Morris
Location:              COCC Boyle Education Center, Room 154
                             2600 NW College Way, Bend OR 97703

Mental Health First Aid
Did you know that mental health issues affect more adults in the U.S. than cancer and cardiovascular disease combined? Sometimes first aid isn’t a bandage, CPR, the Heimlich maneuver or calling 911; sometimes first aid is you. Mental Health First Aid is an interactive 8-hour course taught by nationally certified instructors who teach you how to recognize and respond when someone is developing a mental health problem or experiencing a mental health crisis. Through lecture, discussion, and exercises the course supports participants in learning:

  • Risk factors and warning signs of mental health problems
  • Information on depression, anxiety, trauma, psychosis, and addition disorders
  • A 5-step action plan you can use to help someone with a mental health issue-be that a client, colleague, neighbor or family member
  • Where to turn for help – professional, peer, and self-help resources

Date:                   May 2 & May 3, Wednesday & Thursday (attend both days)
Time:                  8:00am-12:00pm
Instructor:           Connie Peterson & Eileen White
Location:            COCC Chandler Lab, Room 301
                           1027 NW Trenton Ave, Bend OR 97703 

Personal Mastery Workshop Series
These workshops will help you increase your job satisfaction and effectiveness at work. Register for one, two, or all three of the sessions below. Gain new insights, skills and tools to communicate. Grow and contribute at work, at home, and in your community. 

  • Accessing Your Inner Wisdom
    We all have the capacity to put aside our ego mind and access our intuitive core. This is sometimes referred to as your gut, inner knowing, intuition, or, as you may have heard from your mom or grandma, “trust your heart”. Most of us have had the experience of just knowing what to do in a situation, regretting when we didn’t listen to our “gut”, and/or having an “Aha!” moment of inspiration. As human beings, we all have the capacity to do this. Experiment accessing your inner wisdom using this new method and explore using it to apply to different situations. With practice and a method, you can learn to access this resource at any time.

Date:                     April 20, Friday
Time:                     8:30am-12:00pm
Instructor:              Dan Duggan       
Location:               COCC Chandler Lab, Room 301
                              1027 NW Trenton Ave, Bend OR 97703  

  • Appreciative Inquiry
    Learn the 4 D Model of Appreciative Inquiry - the art of asking questions and sharing stories about peak experiences that organically result in initiatives that open up the creative capacity in an organization. Research shows that when an organization focuses on the highest and best practices occurring within the organization, results and employee satisfaction improve; sometimes dramatically.  You will practice at least two of the 4 D concepts during this workshop and leave with a project in mind to introduce in your place of work. This exciting and engaging workshop has proven over and over to inspire the participants. 

Date:                     May 11, Friday
Time:                     8:30am-12:00pm
Instructor:              Dan Duggan       
Location:               COCC Chandler Lab, Room 301
                             1027 NW Trenton Ave, Bend OR 97703

  • Telling the Truth: A Way to Have the “Difficult Conversation” that Works!
    Most people avoid having those difficult conversations where telling the truth is needed. We are afraid to hurt someone’s feelings, fear we will create enemies, or simply don’t know how to start the conversation in an effective way. You will explore your own beliefs around the consequences of truthful conversations, learn a method for designing and holding them, and practice role-playing the conversation. Walk away feeling a great sense of relief and greater confidence after learning and practicing trying this process.

Date:                  June 1, Friday
Time:                  8:30am-12:00pm
Instructor:           Dan Duggan       
Location:            COCC Chandler Lab, Room 301
                           1027 NW Trenton Ave, Bend OR 97703



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Registration Information

Location Codes

General Information/Cancellations

Main Public Sector Webpage  


Contact COCC

Monday-Friday 9am-5pm

Human Resource Contacts:

Bend Park & Recreation District
Theresa Albert

City of Bend
Ed Martinen

City of Redmond
Susan Bailey

Deschutes County
Jason Bavuso
(541) 617-4706

Deschutes Public Library
Tina Williams

Jane Foote