Public Sector - Leadership

To register, call 541.330.4388 or view our registration instructions.

Building Trust at Work: Define It & Apply It!
Walk away with an individualized plan for building trust at work in this two-session course facilitated by Wendy Boyer. Start with defining and exploring the four dimensions of trust; Sincerity, Reliability, Competence and Caring based on the book, The Thin Book of Trust: An Essential Primer for Building Trust at Work. You’ll receive the book at the first session to read before the second session (63 pages). In preparation for the second session, complete an assessment using the four trust dimensions to learn about your areas of strength and areas for improvement. Using your trust assessment as a guide, you'll explore actions that build on your strengths and address areas for improvement.

Date:                     May 15 & June 19, Tuesdays (attend both sessions)
Time:                     1:00-5:00pm
Instructor:              Wendy Boyer
Location:               COCC Boyle Education Center Room 154
                              2600 NW College Way, Bend OR 97703


Creating a Respectful Workplace
A workplace where team members treat one another with civility and respect is more likely to function at optimum levels of productivity. Gain strategies in your role as a supervisor to recognize and handle offensive, disrespectful and inappropriate behaviors. Explore how to improve productivity and morale by modeling respectful behavior and fostering a culture of civility and mutual respect. Gain tools for clear and effective communication, handling conflict, fostering diversity, and identifying/preventing bullying and harassment.

Date:                     May 30, Wednesday
Time:                     8:00am-12:00pm
Instructor:              Deborah Jeffries              
Location:               COCC Boyle Education Center, Room 154
                               2600 NW College Way, Bend OR 97703

Effective Interviewing
This workshop will take participants through the process of planning and conducting effective hiring interviews to evaluate the candidates and arrive at the best hiring decision.

Topics Include:

  • The legal issues around hiring
  • Discriminatory vs. Non-discriminatory questions
  • How to develop behavior based questions that focus on skills and competencies
  • Developing different types of interview questions, and when to use them
  • The importance of building rapport
  • The steps to a successful interview

Date:                     May 9, Wednesday
Time:                     8:15am-12:15pm
Instructor:              Deborah Jeffries
Location:               Bend Parks & Recreation District Office,
Riverbend Community Room
                             799 SW Columbia, Bend OR 97702

Enforcing Your Drug & Alcohol Policy: Reasonable Suspicion Training for Supervisors
Become familiar with your organization’s Alcohol and Drug Policy, including:

  • Definitions
  • Parameters
  • Specific procedures
  • Alcohol and drug testing requirements
  • Definitions and consequence of a positive test result or a refusal to test

What are your responsibilities as a leader or supervisor regarding drug and alcohol use in the workplace?
Topics include:

  • How to overcome the challenges of enforcing these policies
  • Signs and symptoms of possible drug/alcohol use
  • What to do when you suspect an employee may be in violation of your organization’s policy
  • Practice what to say and do to handle difficult situations enforcing drug/alcohol policies

*Bring your organization’s current drug and alcohol policy to this training. If you do not have a copy, contact your HR department to get the current policy.

Date:                     May 23, Wednesday
Time:                     8:30am-12:00pm
Instructor:              Myra Gibson     
Location:               COCC Boyle Education Center, Room 154
                              2600 NW College Way, Bend OR 97703

The Supervisor’s Tool Chest: Get the Right Tools for the Job
This two-session course will help participants navigate regulatory considerations of managing people. Supervisors will gain valuable tips and tools for facilitating positive employee contributions to departmental work. The first session will include content facilitated by a Bureau of Labor and Industries’ (BOLI) trainer on employment laws and regulations, followed by topic-specific breakout sessions led by HR representatives to discuss agency-specific considerations. The second session will cover employee relations, engagement, and performance management aspects of supervision. This training is perfect for new supervisors or those with more experience who are seeking up-to-date information. Space is limited and attendance to both sessions is required. If you are interested in participating, please contact your HR Representative listed on page XX.

Date:                     April 24 & May 8, Tuesdays (attend both sessions)
Time:                     8:00am-12:00pm
Location:               COCC Boyle Education Center, Room 154
                              2600 NW College Way, Bend OR 97703

Registration:  Attendees to this two-session training are being selected by HR Representatives from each organization.  Please contact your HR Representative if you are interested in attending .

Essential Leader Spring Program
The public sector partner organizations offer a five-session leadership training program for participants to enjoy learning with colleagues from other organizations through sharing leadership best practices, challenges and ideas. Your Human Resources Department selects participants to represent your organization. Space is limited. If you are interested, please contact your organization’s HR department to inquire. Series sessions are scheduled on five Wednesdays and attendance is required to all five sessions of the series.

Kick-Off Meeting  (March 14, 3:00-5:00pm)
Participants and representatives from each organization gather to understand the Essential Leader Program components, commitments and next steps. Meet your facilitator and fellow colleagues in your leadership cohort.

#1: Increasing Communication & Collaboration through DiSC (April 4, 12:30-5:00pm)
This powerful and interactive session challenges participants to increase awareness of how their communication approach helps or hinders their effectiveness as a leader and peer. Explore how to adapt your communication and approach with both internal and external clients based on the situation and/or person. This session utilizes DiSC profiles as a guide and tool for understanding communication styles and adapting strategies for increasing communication and collaboration skills.

#2: Moving Through Change & Into Accountability (April 11, 12:30-5:00pm)
Explore accountability and how we develop it in ourselves and others. Demystify how people process change by identifying their specific behavior and language cues, allowing you to proactively coach them from opposition and into personal accountability and engagement.

#3: Team Coach (April 25, 12:30-5:00pm)
Explore the process and impact of on-going goal setting, and challenge yourself to ensure goals and expectations are truly aligned to drive the results and commitment required to move your organization forward. You will assess the effectiveness and impact of relationship management and explore how and when to apply facili­tative versus directive coaching skills using two practical feedback and dialogue tools.

#4: Leveraging Conflict (May 9, 12:30-5:30pm)
Identify your individual approach to conflict and learn how to adjust and adapt to other styles based on the situation and person. Using a TKI conflict assessment, participants will apply tools to understand and leverage conflict to increase collaboration and root problem solving.

#5: Series Integration & Best Practices (June 20, 12:30-5:00pm)
This critical session explores your progress and application from sessions one through four. Identify peer best-practices and support required for continued success and growth as a leader. Bring your success stories, challenges, and ideas to share.



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Contact COCC

Monday-Friday 9am-5pm

Human Resource Contacts:

Bend Park & Recreation District
Theresa Albert

City of Bend
Ed Martinen

City of Redmond
Susan Bailey

Deschutes County
Jason Bavuso
(541) 617-4706

Deschutes Public Library
Tina Williams

Jane Foote