Continuing Education Online Course Help
Need help accessing your Continuing Education online course?
Online Course Terminology:
Online Live Classes - Meets online on a specific date and time. The classes are interactive and facilitated by a Continuing Education instructor. These classes may also be referred to as "remote."
Online Self-Paced Classes - Complete course material on your own schedule within a specific period of time.
Hybrid Classes - These classes will have some of the course material delivered at a specific time with an instructor in a classroom or online live plus additional online work to be completed on our own as assigned.
Start by determining what type of online course you are taking. This information can
be found on your Email Confirmation receipt or in the "Facility" section in our Online Registration System. Then use the appropriate link below.
NOTE: If you are expecting to hear from us regarding course information and have yet to receive an email, please check your junk, spam or promotions folders or contact ceinfo@cocc.edu.
For students in an Online Live class using Zoom - These classes meet on a specific date and time. A Continuing Education instructor teaches them with live classroom interaction.
Requirements for a successful online class experience via Zoom:
- Verify correct email address on your account during registration. Class access information is by email only.
- If you have not received an email 2 days prior to class, please check your junk, spam or promotions folders or contact ceinfo@cocc.edu.
- A computer or laptop with current updated operating system.
- A high-speed internet connection.
- An up-to-date internet browser.
- Integrated or USB-connected webcam, speakers OR a telephone.
New to Zoom?
Download Zoom free. When entering your name, please use your actual name. You don’t have to enter your full name but we do need full first name and last initial.
How to join a meeting – Video
Configuring Audio & Video - Video
Practice logging in using Test Zoom Meeting - Video
Are you still feeling unsure? Watch this comprehensive video on using Zoom (13:22
minutes):
https://www.youtube.com/watch?v=wbnyQwsVbiY
For students in an Online Live class using Webex - These classes meet on a specific date and time. A Continuing Education instructor teaches them with live classroom interaction.
Requirements for a successful online class experience via Webex:
- Verify correct email address on your account during registration. Class access information is by email only.
- If you have not received an email 2 days prior to class, please check your junk, spam or promotions folders or contact ceinfo@cocc.edu.
- A computer or laptop with current updated operating system.
- A high-speed internet connection.
- An up-to-date internet browser.
- Integrated or USB-connected speakers and microphone OR a telephone.
New to Webex?
Download Webex free. When entering your name, please use your actual name. You don’t have to enter your full name but we do need full first name and last initial.
Test all your technology, including Webex, well before the scheduled class time. You can test using Webex Test Meeting.
Are you still feeling unsure? Watch this comprehensive video on using Webex (8:07):
https://www.youtube.com/watch?v=XbSizTDAES4&t=299s
If you have registered for an online Ed2Go class and have questions, visit the Ed2Go FAQ webpage. These classes are self-paced. You will complete on your own schedule within a specific period of time.
If you have registered for an online MindEdge class and have questions, visit the MindEdge FAQ webpage. These classes are self-paced. You will complete on your own schedule within a specific period of time.
For Continuing Education students registered in Ethics for Licensed Massage Therapists
or in a co-enrolled course with credit students.
Tour a Blackboard course - video
How to log in to Blackboard for CE students - pdf or How to log in to Blackboard - video
Technology Requirements Checklist - pdf
Necessary Technical Skills
Students should be comfortable doing the following:
- Search for information on websites using an internet browser such as Firefox, Chrome or Safari
- Use Microsoft Office applications such as Word, PowerPoint, Excel to create documents
- Manage files and folders: save, name, copy, move, rename, delete, download and upload
- Navigate Blackboard and use tools such as discussion boards, assignments and tests - videos
Additional Blackboard Information
- Submitting an assignment in Blackboard - video
- Taking a test in Blackboard - video
- Posting to a discussion board - video
- Locate and Download Your Syllabus - video
- Viewing Grade Feedback - video
Converting Files
Assignments submitted in Blackboard should be in MS Office format (.doc, .ppt, .xls) or PDF unless specifically stated otherwise. Students without MS Office software should know how to convert their files if necessary.
Follow the instructions below to convert your file to COCC appropriate format. These instructions are for MS Word, but the process will be the same for other files as well.
- Save Google Docs file as MS Word document format (.docx) - video
- Save Pages file (.pages) as MS Word document format ( .docx) - webpage
- Save OpenOffice file (.odt) as MS Word document format ( .docx) - webpage
- Save MS Works (.wps) as MS Word document format (.docx) - webpage
ZOOM CLASS INFORMATION - for students in a Blackboard Class
- Zoom Student Basics - video
- Using Zoom on a Mobile Device - video
- Joining a Zoom meeting on a computer - video
- Opening a Zoom meeting link in Blackboard - video
- Using Chat (no microphone required) - webpage
Links to install Zoom: App Store | Google Play | Windows | Mac
Continuing Education Blackboard Login
Have you enrolled in a Continuing Education class that requires access to Blackboard?
If so, you can use the link below to access your online class. For password assistance,
please contact the Continuing Education office at ceinfo@cocc.edu.
Continuing Education Blackboard Login
If you still need assistance, please email Continuing Education at ceinfo@cocc.edu.