Student Services Assessment Model

During the past 10 years, COCC's Student Services Division has grappled with the best process to effectively assess programs and services.  Student Services explored models from a variety of campuses, as well as worked with the Council for the Advancement of Standards (CAS) approach, none of which provided outcomes which aligned with our organizational structure, campus culture or assessment needs.  Working with the Director of Student Services Assessment from Oregon State University, COCC's Student Services Division adopted the following assessment model during the 2008 - 09 academic year.  Since that time, each of the primary departments within Student Services developed department-wide assessment plans and have begun work on evaluating progress towards those plans; more recently, individual programs within each department are beginning to use this model as well. 

Student Services department plans and associated results are included on the "Student Support Services Assessment" page (preceding web page).

Department Mission Statement: Who do you serve and what's your purpose?

Goal: How are you going to achieve that purpose?

Learning Outcome: Intended results of what you achieved; what you want student to know/learn/do.

Measurement Tool & Timeline

Measurement Results

Actions Take

Goal

Learning Outcome

Measurement Tool & Timeline

Measurement Results

Actions Take

Goal

Learning Outcome

Measurement Tool & Timeline

Measurement Results

Actions Take

 

 

 

 

 

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